Frequently asked questions

The total cost consists of the price of the car, PPMV, transport, homologation, paperwork and our service. You see every item before you decide to buy, so you can compare the car from the EU with offers in Croatia.

Send us the vehicle link or describe what you are looking for and we will prepare an offer.

It is quickest if you know what is a must and what is just nice to have. We check every suggested car before we recommend it to you.

Describe the car you are looking for

These are the cars where a check and a professionally managed purchase bring the most: a larger amount, more equipment to confirm and a higher PPMV. We also sell special vehicles - campervans, vehicles with a wheelchair ramp, hearses and American cars.

You do not need to contact the seller or pay a deposit before the check. From the link we see the basic data, and using the VIN we check the history, paid damage claims, documents and the CO₂ figure that matters for PPMV.

After the check you get clear information: whether we recommend the car, what we found and how much the car will cost ready for registration in Croatia. If you decide to buy, we arrange the negotiation, contract, payment, transport, homologation and paperwork.

Send the vehicle link

Mobile.de lists authorised dealers, smaller traders, but also private persons and street resellers. We do not buy from private sellers or street resellers - we work only with verified dealerships.

The biggest risks are an inaccurate description of the equipment, concealed damage and an unreliable seller. A VIN check and a dealership check before payment reduce these risks.

Never pay a deposit to a seller you have not checked.

AutoScout24 covers several European markets (Germany, Austria, Italy, Belgium, the Netherlands and others), so it is often a good source of cars with rarer equipment. The checking and import process is the same regardless of the EU member state the car comes from.

The check covers:

• vehicle history - available service and registration data,
• paid damage claims - recorded damage and repairs,
• documents - whether the documents match the car and the listing,
• CO₂ - the emissions figure that directly affects the PPMV amount,
• the dealership - who sells the car and how they operate.

If the check reveals something that does not match the listing, you will know before any payment.

If the data does not match the listing, we ask the seller for an explanation and documents before we continue. No check can reveal damage that was never recorded anywhere, so we combine several data sources with a check of the seller.

When buying from a verified dealership there is a clear contract, an invoice and a responsible party that stands behind the car and the documents. This also matters for leasing, as leasing companies usually finance cars bought from registered dealers.

If you have found a car sold by a private person, get in touch - we will suggest a similar car from a verified dealership.

We do not buy from private sellers or street resellers. We do not sign a contract or arrange payment until the dealership has been checked. We prepare and review the contract ourselves, so that the purchase terms are clear and protect your interests.

The service includes searching for or checking the car, checking the dealership, calculating PPMV, price negotiation, preparing and reviewing the contract, financing, transport, the manufacturer certificate, homologation, temporary plates, the customs declaration for PPMV, the end-of-life vehicle fee and bank fees and commissions.

You do not have to communicate with the seller in a foreign language, organise transport or deal with the paperwork yourself.

See what the whole process looks like

In everyday language most people say “importing a car from Germany”, and that is perfectly understandable. The difference matters for the paperwork: no customs duty is paid on a car from the EU, but PPMV is paid and homologation is required when the car is first registered in Croatia.

You do not have to collect the car in person or drive it from abroad. Because it travels on a transporter, the car arrives without extra kilometres and without wear on the way.

For passenger cars the tax consists of a part based on the selling price of the car and a part based on CO₂ emissions and fuel type. The amounts are set by the Croatian regulation on calculating the special motor vehicle tax.

For used cars, the tax that the same new car would pay is determined first and then reduced according to the age of the car in months (table from the regulation) or according to an assessment of the actual market value.

The final amount is determined by the customs office. You can make an estimate in our PPMV calculator, and we calculate the exact amount for a specific car before purchase.

We prepare the customs declaration for the PPMV calculation. You know the tax amount in advance from our calculation, before you buy the car.

Plug-in hybrids are not exempt - the tax is calculated from their homologated (WLTP) CO₂ emissions. These are usually low, so PPMV is often lower than for a conventional drivetrain.

With leasing, the purchase of the car abroad must be aligned with the terms of the leasing company. You sign the lease, and we help you: we advise on leasing, recommend leasing companies if you wish, provide the vehicle data the leasing company needs and align the purchase and payment with the leasing terms.

You can calculate an estimated instalment in the leasing calculator. The final terms depend on the leasing company, your creditworthiness, the down payment, the term and the car.

The calculator gives an estimate. The actual offer comes from the leasing company for the chosen car and your status (private buyer or company) - we are happy to advise you and recommend leasing companies.

Calculate an estimated instalment

The exact list of documents depends on the payment method (payment in full or leasing). You receive it in the offer, and we handle everything we can digitally.

For a company purchase, the tax treatment depends on the status of the car (new or used), how the seller sells it and your company’s VAT status. We determine this for every car before purchase, and we recommend confirming the final tax assessment with your accountant.

Buying a new car in another EU country is worthwhile when you are looking for a specific configuration, a car in stock or a shorter delivery time.

More about importing a new car

For new means of transport, VAT is generally charged in the member state into which the car is brought, not in the seller’s country. We check the tax treatment of every car before purchase.

We check all documents before transport, so that registration after pickup goes smoothly.

The time until the car is ready for pickup from the supplier depends on:

• how quickly the dealership responds and whether the documents are available,
• financing approval for a lease or loan,
• the payment method.

After that come transport, homologation and the customs declaration - this part usually takes about 10 working days. You get a realistic estimate for the specific car in the offer, and we keep you informed about every step.

We handle the whole process remotely - by phone, WhatsApp and e-mail: from sending the link and checking the car to the contract and payment. You do not have to come in person, not even to sign the contract.

You pick up the car in Čakovec, ready for registration.

You receive the car ready for registration, with all documents. At pickup we go through the documents and the condition of the car together.